Yesterday while at work, I spent a significant amount of time talking to a family about the extremely important decisions they needed to make regarding their mothers care. I listened to them with my back turned, lean in close and tell their dying mother that her previously made decisions (to not be resuscitated) would most likely result in “you passing away mom, but we will make sure that you don’t feel any pain at all. And we promise we won’t leave your side.” All the while, I continued to scan medications and search for critical lab results and orders pertaining to her continued care.  I didn’t fully realize the impact…